logologologo
Get support

Safeguarding Funds

CURRENCY CLOUD

When funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the funds you see in your account are safeguarded by our FCA-regulated e-money partners at a credit institution, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

How can
we help you?
Please fill out the form below, and our support team will get back to you
Name
Surname
Phone Number
Email Address
Your Message
Thank you
for reaching out!
We’ve received your request and our support team is already on it. You can expect a response within 24 hours
Oops!
Something went wrong
The message could not be sent, please try again. If the problem persists, you can email us directly at: contact@montelux.com